KPI currently offers three licensing options:
Additional Usage (every extra 100 minutes)
Basic SLA: Includes a ticketing system for error reporting. Kupp’s support team ensures prompt and accurate assistance. Support | Raise Tickets
Dedicated partner manager: Available with Enterprise and Enterprise Plus licenses. The partner manager will serve as a direct communication channel, ensuring efficient interactions and services.
Monthly Usage: Licensing | Duration of KPI Usage
Duration of KPI Usage
Usage duration is determined by the specific license type held. For instance, the Enterprise License grants 1800 minutes of usage every month.
Under the Enterprise License, users are allocated 1800 minutes at the start of the license period. Any System Jobs executed will deduct from this time, based on the 'Duration' of each job.
Once the cumulative duration reaches 1800 minutes, further analyses or cache updates are halted until the start of the next 30-day period or when additional usage time is purchased.
For those using a Free License, upgrading to the Enterprise License is required to purchase additional usage time.
Consider a user with a Free License, which provides 120 minutes monthly. A developer analyzes some components 10 times. Each analysis or System Job takes around 20 seconds to complete.
10 System Jobs x 20 seconds each = 200 seconds (or approx. 3 minutes 20 seconds).
After this, the remaining usage time:
120 minutes - 3 minutes 20 seconds = 116 minutes 40 seconds
This example above highlights the concept of monthly usage time. Read here to gain a deeper understanding of System Jobs